Frequently Asked Questions
Everything you need to know about our premium cricket gear and services.
How do I choose the right size cricket bat?
Selecting the right bat depends on the player's height. We provide a comprehensive size chart ranging from Size 0 for juniors to Full Size Short Handle for adults. We recommend checking our Size Guide to ensure the handle and blade length match your height and reach.
Do you offer bat knocking-in services?
Yes, we offer professional machine knocking-in and oiling services. While many bats are sold as 'ready to play,' we highly recommend at least 2-3 hours of additional hand-knocking to protect the edges and improve the longevity of your willow.
What is your return policy on cricket equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on used protective gear like boxes or inner gloves, nor can we accept returns on bats once they have been used in a net or match session.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. We use specialized couriers to ensure heavy items like cricket bags and multiple bats are handled with care and reach you in perfect condition.
Are the cricket balls sold in pairs or individually?
Our cricket balls are sold individually unless specified as a 'Box of 6' or 'Box of 12'. We stock both four-piece leather balls for matches and two-piece balls for training sessions.
Do you offer discounts for cricket clubs or schools?
Yes, we have a dedicated 'Club Hub' program that offers bulk pricing and customized teamwear. Please contact our sales team via the 'Bulk Orders' page to receive a quote for your organization.